BPO 28 Success Secrets - 28 Most Asked Questions On BPO - What You Need To Know

It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with BPO .

A quick look inside of the subjects covered: History , Call Center Industry , Why Companies Worldwide Outsource To India, Industry Size , Business Process Outsourcing , Offshore Software R & D , Banking Business Process Outsourcing , Outsourcing in India A Trade Secret, Where have All the Call Center Jobs gone?, Choosing An ERP Package That Works For You, Types and Criteria , The On-the-Job Duties of A Call Center Rep, Size of Industry , Business Process Outsourcing Learning the Basic Concept of BPO s, BPO revenues in billions (USD) , Future of Outsourcing Services , Offshore Outsourcing Is Your Company Ready?, The Implementation of ERP in the Call Relationship Management, Limitations , The Siebel Call Center - an Innovation in the Siebel Software, Entry of IT Majors , Leading BPO-IT Cities , BPO in the Philippines , What is Configuration Management (for Newbies)?, Emergence of Rural BPO s , Strategic Planning through Business Process Outsourcing, BPO Outsourcing: Is This For All Companies?, How Call Center Employment Keeps BPO Companies Grounded in Reality, and much more...