| Author: | Andy Akrouche | ISBN: | 9780991958733 |
| Publisher: | Andy Akrouche | Publication: | December 4, 2014 |
| Imprint: | Smashwords Edition | Language: | English |
| Author: | Andy Akrouche |
| ISBN: | 9780991958733 |
| Publisher: | Andy Akrouche |
| Publication: | December 4, 2014 |
| Imprint: | Smashwords Edition |
| Language: | English |
It is no secret that over 70% of outsourcing relationships fail to achieve their objectives. Structured as “transactions” or “deals,” the contract parties become hostage to fixed performance-based models and change order processes that drive adversarial behaviour, and limit innovation and industrial benefit, which further widen the contract divide.
It is time for clients, vendors and other stakeholders to begin working together to establish and manage “adaptive relationships” that foster innovation, create change and enable evolution. These relationships must be built on respect, alignment, mutuality and joint decision-making. It is also time for policy and procurement regimes to recognize and support the “relationship” as the pivotal point at which delivery and performance are conducted, measured and evolved.
It is no secret that over 70% of outsourcing relationships fail to achieve their objectives. Structured as “transactions” or “deals,” the contract parties become hostage to fixed performance-based models and change order processes that drive adversarial behaviour, and limit innovation and industrial benefit, which further widen the contract divide.
It is time for clients, vendors and other stakeholders to begin working together to establish and manage “adaptive relationships” that foster innovation, create change and enable evolution. These relationships must be built on respect, alignment, mutuality and joint decision-making. It is also time for policy and procurement regimes to recognize and support the “relationship” as the pivotal point at which delivery and performance are conducted, measured and evolved.
